PRIVACY POLICY 

The following Privacy Policy, including our Children’s Privacy Policy, together with the Cookie Policy, govern the data practices of Pace Yourself Physical Therapy LLC (“Company”). It outlines the types of information we collect from you, how we collect it, and the ways in which we use that information. If also details your data rights. Please read this Privacy Policy carefully. By visiting and using our website https://www.paceyourselfphysicaltherapy.com/, you agree that your use of the website is governed by this Privacy Policy. 

Your privacy is important to us. It is Pace Yourself Physical Therapy LLC’s, a Tennessee limited liability company (“Company”, “we”, or “us”) policy to respect your privacy regarding any information we may collect from you across our website, and other sites we or our affiliates own and operate. The information you provide us may include data that identifies you personally. We will never sell your data to third parties. Any information we collect is based on your consent. To review, update, or delete your collected personal data, or to withdraw your consent to use, please contact us at: emily@paceyourselfphysicaltherapy.com

We will never discriminate against our visitors who exercise their data rights. 

INFORMATION WE COLLECT

Log data

When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered non-identifying information, as it does not personally identify you on its own. It may include your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other non-identifying details.

We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, and device settings. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us. 

While most of the log data we collect is non-identifying information, your computer’s Internet Protocol (IP) address and geo-location data are identifying information, as they can personally identify you. We store this information to remember your device. We do not use this information to identify individuals. 

We use cookies on our website. For information on our use of cookies, please see our Cookie Policy.

Personal information

We may ask for personal information, such as your name, contact information, and payment information.

This data is considered identifying information, as it can personally identify you. We only request personal information relevant to providing you with a service, and only use it to help provide or improve this service. 

You can request to have your data deleted at any time by contacting us at: emily@paceyourselfphysicaltherapy.com

HOW WE COLLECT INFORMATION

All information e collect is either provided by your or cookies (further described in our Cookie Policy. Insofar as we request the collection of your personal data, we do so by fair and lawful means, with your knowledge and consent. This is our basis for processing all personal information as defined above. We also let you know why we’re collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it. You may withdraw consent at any time by contacting us by email at emily@paceyourselfphysicaltherapy.com. Insofar as our collection is necessary for the fulfillment of a contract we have entered into with you, that is the lawful basis for our processing. 

USE OF INFORMATION

We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future. We do not disclose the specifics of this information publicly, but may share aggregated and anonymized versions of this information, for example, in website and customer usage trend reports. This data is anonymized to where it can no longer identify you. We do not sell personal data of our visitors.

We may use your personal details to contact you with updates about our website and services, along with promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the unsubscribe instructions provided alongside any promotional correspondence from us.

DATA PROCESSING AND STORAGE

The personal information we collect is stored and processed in the United States, or where we or our partners, affiliates and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users. Any transfers of personal data will comply with local, state, federal, and international data privacy laws. This includes any transfers of our EU visitors’ data, which will either be pursuant to the standard contractual clauses adopted by the European Commission or an adequacy decision, to ensure the protection of those persons’ data and related rights. 

We only retain personal information for as long as necessary to provide a service, or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.

If you request your personal information be deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system without undue delay. 

Company does not use automated decision-making, including profiling, that produces legal effects or otherwise significantly affects you. 

CHILDREN'S PRIVACY POLICY

We do not knowingly solicit information from or market to children under the age of 13. If we become aware that we have inadvertently collected personal information from children under the age of 13, we will delete such data from our records. We do not knowingly allow children under the age of 13 to publicly post or otherwise distribute personal information, including contact information, on our website. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Third-party access to information

We do not knowingly disclose any personal information provided by children to third parties. We may, however, disclose anonymized and aggregated versions of this information (analytics and statistics) for business, marketing or public relations purposes.

MODIFICATION

Company may revise the privacy policy for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of this Privacy Policy.

LEGAL NOTICE

If any part or parts of this privacy policy are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder shall continue in full force and effect. 

GOVERNING LAW

This Privacy Policy and use of our website, or other websites owned by Company, is governed by and construed in accordance with the laws of Tennessee and you irrevocably submit to the exclusive jurisdiction of the courts of Tennessee.

General Data Protection Regulation (“GDPR”) Rights

Company is a controller of personal data, as defined by the GDPR’s Article 4 (definition included at the end of this section). EU residents have certain rights granted to them by the GDPR with regard to their personal data. Company is committed to protecting and enforcing these rights. 

  • First and foremost, you have the right to be informed on the collection and use of your personal data (GDPR Articles 12-14).

  • The right to request access (GDPR Article 15). This means that you have the right to know whether or not we are processing your personal data and have access to that personal data (as well as information related to the processing of your personal data).

  • The right to rectification (GDPR Article 16). This means you have the right to have your inaccurate personal data corrected, including have incomplete personal data completed.

  • The right to erasure (GDPR Article 17). This is your “right to be forgotten.” Subject to certain limitations found in GDPR Article 17, you have the right to have your personal data erased.

  • The right to restriction of processing (GDPR Article 18). This right allows you to restrict the processing of your data when certain conditions apply (accuracy is contested, processing is unlawful, we no longer need the personal data for our purposes of processing, or you have used your right to object). 

  • If you have used your right to rectification, erasure, or restriction of processing, we are responsible for communicating such to each recipient to whom the data has been disclosed, unless this proves impossible or involves disproportionate effort. Further, you have the right to request notification of those recipients (GDPR Article 19). 

  • The right to object (GDPR Article 21). You can object to the processing of your personal data based on our legitimate interests at anytime. This refers to your log data, which is essential to the operation of our website. You can also object to the processing of your personal data used for direct marketing. 

  • The right to data portability (GDPR Article 20). You have the right to receive from us your personal data and have that personal data sent to another controller. 

  • Subject to certain limitations, including when the decision is necessary for entering into, or in performance of, a contract between you and the controller, you have the right to not be subject to automated decision-making that produces legal or other significant affects to you (GDPR Article 22). 

  • If you have complaints about the processing of your personal data, you have the right to lodge a complaint with a supervisory authority within your own country. 

GDPR Article 4(7): ‘controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

GDPR Article 4(1): ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. 

GDPR Article 4(2): ‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaption or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. 

For our EU visitors’ benefit, ICO, the UK’s independent supervisory authority, has great information on your rights and our responsibilities at their website: https://ico.org.uk. Your country likely has its own supervisory authority where you can find similar information. 

CONTACT INFORMATION emily@paceyourselfphysicaltherapy.com

This policy is effective as of October 2, 2020.